What is Call Control and How It Works
What is Call Control and How It Works
Jan 24, 2020
telnyx.com
10 key principles for managing call center operations - Time Doctor Blog
10 key principles for managing call center operations - Time Doctor Bl…
Oct 10, 2024
timedoctor.com
Call center process flow charts: Templates for all types
Call center process flow charts: Templates for all types
May 31, 2024
timedoctor.com
How to Improve Your Call Control Skills — Jeff Toister
How to Improve Your Call Control Skills — Jeff Toister
Jul 30, 2020
toistersolutions.com
Cold Calling Techniques That Really Work! (Cold Call Secrets)
Cold Calling Techniques That Really Work! (Cold Call Secrets)
180.4K viewsMay 10, 2020
YouTubeJordan Platten
Customer Service Training Videos - Probing Questions
1:01
Customer Service Training Videos - Probing Questions
36.3K viewsFeb 8, 2017
YouTubeCustomer Service Training by Telephone Doctor
Conflict Resolution: Phone Skills Training
2:01
Conflict Resolution: Phone Skills Training
157.4K viewsAug 17, 2015
YouTubeCanity
5:29
Best Customer Service Skills
144.6K viewsJan 24, 2013
YouTubeCustomer Service Training by Telephone Doctor
2:09
A Better Answer How to Handle Customer Complaints
90.3K viewsJul 30, 2019
YouTubeA Better Answer
6:06
Help Desk and Customer Service Call Handling Procedures
15.9K viewsApr 14, 2018
YouTubecobuman
11:45
CALL CENTER 101: Customer Satisfaction Survey (CSAT Surve…
49.9K viewsSep 14, 2018
YouTubeRea Ninja
5:46
Mishandled Call Docu - Part 1: Call Center in the Philippines
1.5M viewsMay 6, 2014
YouTubeMagellan BPO
17:02
How to Handle Irate Customers in a Call Center (WITH SCRIPTS)
201.1K viewsApr 6, 2021
YouTubeKwestyon
4:20
Dealing With Difficult Customers
128.9K viewsMay 22, 2012
YouTubeRiderdecker77
3:27
Customer Connections: Handling Angry Callers
38.2K viewsFeb 4, 2020
YouTubeExpress Employment International
22:40
Positive Scripting Examples for Call Center: Customer Service
234.7K viewsDec 28, 2020
YouTubeKwestyon
3:08
Tips On How To Handle Difficult Customers In Call Center
64.2K viewsMay 2, 2016
YouTubeOutbounders TV
2:30
Contact Center vs Call Center: What’s the Difference?
18K viewsNov 23, 2020
YouTubeNextiva
1:39
How to Handle Rude Customers Listen and Understand
222.8K viewsNov 15, 2017
YouTubeCanity
2:25
Customer Connections: Transferring Calls Correctly
25.2K viewsFeb 4, 2020
YouTubeExpress Employment International
6:02
MOCK CALL PRACTICE: Difficult Customer Situation | Interactive S…
271.3K viewsAug 15, 2018
YouTubeRea Ninja
1:47
10 Steps to achieve customer service excellence
18K viewsOct 17, 2017
YouTubeContegris
5:21
Effective Questioning | Online Call Center Agent Soft Skills Part 6
34.1K viewsNov 4, 2020
YouTubeBenchmarkPortal
8:59
Voice Lesson for Call Center Agents | the basics
114.4K viewsJul 8, 2021
YouTubeKwestyon
16:55
10 Things You Should NEVER Say in Customer Service
394.8K viewsAug 31, 2021
YouTubeKwestyon
18:20
Basic Call Handling Tips | Customer Service (With Sample Call Flow)
582.3K viewsJul 4, 2018
YouTubeRea Ninja
2:44
8 Customer Serivce Skills Every Employee Should Know
195.4K viewsJan 16, 2020
YouTubeA Better Answer
5:42
Handling Angry Callers | Online Call Center Agent Soft Skills Part 3
288.2K viewsAug 26, 2020
YouTubeBenchmarkPortal
3:23
Day in the Life of an Inbound Call Center Agent
217.3K viewsJan 14, 2020
YouTubeCubeSmart Self Storage
2:49
Customer Connections: Answering Calls Politely
7.5K viewsFeb 4, 2020
YouTubeExpress Employment International
See more videos
Static thumbnail place holder