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AT&T knows telecoms don't have the best reputation: New outage guarantee aims to fix that
AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages and still paying for it.
AT&T's New Guarantee Promises to Compensate Users if There Are Outages
After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.
AT&T launches service ‘Guarantee’ that includes credits for outages
AT&T; has unveiled what it calls the “AT&T; Guarantee,” a comprehensive promise to enhance customer experience across its wireless and fiber networks, incl
AT&T introduces new guarantee to refund costs for outages
Aiming to provide a new customer experience, AT&T introduced its AT&T Guarantee, which states that if a customer loses their phone service for more than an hour, the company will refund the cost of a day’s service.
1d
AT&T to Credit Customers After Internet Outages
Starting Thursday, individual AT&T customers and small businesses that experience a fiber outage of more than 20 minutes or a ...
1h
AT&T to credit qualifying customers after service outages: Who is eligible?
AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...
8h
Arrest of AT&T rep highlights why it's important to always double-check what you agree to
While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...
1h
AT&T offers customers bill credits for network outages with new guarantee
Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...
FOX 32
2h
AT&T to offer customers bill credits for network outages
AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...
news10nbc
9h
Consumer Alert: AT&T director details new guarantee for wireless customers
AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...
19h
AT&T launches $750M effort to refund customers for network outages
Dallas-based telecom giant AT&T now says that if customers lose internet or phone service, they'll get a refund for the day.
1h
BOOKING PHOTO: Former AT&T employee arrested for fraud
A former AT&T employee was arrested for adding unauthorized phone and tablet lines to at least one customer’s account for commission.
2h
on MSN
Ticket Resale Clampdown: U.K. Government Pledges to “Give Power Back to Fans”
Oasis brothers Liam and Noel Gallagher made a statement shortly after their reunion tour was unveiled, saying tickets sold ...
1d
NFL Top Performers-Rushing
Saquon Barkley, PHI at LAR 11/24 (26 att., 2 TD) ...
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