Incorrect payments and smart meter problems are the most common bugbears among energy customers in our survey.

The eThekwini Municipality is actively addressing concerns about its billing system, with ongoing efforts to enhance accuracy ...

Integration with Samsara and Azuga brings GPS tracking, automated meter readings, and real-time usage data into ...

In a significant move to protect consumer interests, NERC has issued a directive mandating Electricity DisCos to refund a ...

Toronto launching a program to replace 470,000 water MTUs, after 70 per cent of them were found to be failing and leading to ...

Everyone with a smart meter will be eligible for £40 payments under a new rule now in place from energy regulator Ofgem.

A Grassy Park medical practice’s water use jumped from a steady 4kL a month to a wild 63kL – with no leaks. The City later replaced the faulty meter, but still pushed for payment.

The devices are used to automatically send water-use readings to the City for billing purposes. However, the City says they ...

I recently switched energy supplier from SSE to Octopus as it offers an attractive tariff for homes like mine that use heat ...

Tantalus Systems (TSX: GRID) (OTCQX: TGMPF) ("Tantalus" or the "Company"), a technology company dedicated to helping utilities modernize ...