The new train service, which has drawn comparisons to the Eurostar, is set to launch from the spring with tickets going on sale 'in due course'.

Music is a constant in physical retail and hospitality environments, yet many operators still treat their soundtrack as incidental rather than deliberate.

New QR-based customer loyalty program for B2C helps independent restaurants compete with large chains by turning ...

Welcome to today's conference call to discuss Global Crossing Airlines financial results for the fourth quarter and the year of 2025. [Operator Instructions] And as a reminder, this conference is ...

The federal agency is floating a set of rules requiring companies to offer U.S.-based representatives and cap the volume of calls handled overseas.

The Oregon Employment Department released a 108-page plan outlining how the agency plans to overhaul its customer service. Here’s what to know.

Q4 2025 Earnings Call March 5, 2026 11:00 AM ESTCompany ParticipantsTracy Clifford - Chief Financial OfficerJan Loeb - ...

New Indiana toll road scam texts look like official court summons, but they are fake. Learn how to spot them and report them to authorities.

The FCC will vote this month on requiring certain businesses to train their call center employees in English language proficiency.

Service business owners often struggle with time-consuming administrative tasks that hinder growth. AI-powered solutions can improve customer satisfaction, and prepare a ...

Mobile World Congress: NTT DOCOMO, StarHub, and ServiceNow, the AI control tower for business reinvention, today introduced a joint initiative to keep travelers connected with autonomous roaming ...

Slang AI, the first and leading AI platform purpose-built for hospitality, announced that it has secured $36 million in Series B funding led by US Venture Partners (USVP), bringing the company’s total ...