In this piece Matt Halligan, CTO, Qvantel explains why AI has become a strategic imperative for telecom leaders.

Delivery tracking has become table stakes. Ninety-seven percent of corporate catering buyers say they want tracking updates ...

Mavenir, the software company building AI-by-design mobile networks, and Turkcell (NYSE: TKC) (BIST: TCELL), Türkiye’s ...

Field-level analysis examines how ranking algorithms shape consumer trust, visibility, and competition in local service ...

Mobile World Congress: NTT DOCOMO, StarHub, and ServiceNow, the AI control tower for business reinvention, today introduced a joint initiative to keep travelers connected with autonomous roaming ...

Built on insights from 500 million devices, the open, vendor-agnostic Plume Platform unifies network intelligence and AI orchestration to engage, support and retain subscribers across the full ...

Survey from AI tech leader reveals growing advances of AI in telecoms, underscoring strong AI adoption, impact and investment in the industry.

The British utilities sector is in a state of flux, with energy providers, infrastructure operators and water firms vying to ...

Stagecoach, parent of Peterborough bus operator Stagecoach East, has been named as a big winner for its customer experience in the latest UK Customer Satisfaction Index (UKCSI), after being revealed ...

A cyber attack on the largest telecommunications service provider in the Netherlands, Odido, has leaked the personal information of over 6 million customers.

Service business owners often struggle with time-consuming administrative tasks that hinder growth. AI-powered solutions can improve customer satisfaction, and prepare a ...