Southwest Airlines ended its 50-year tradition of open seating on Tuesday, implementing an assigned seat system that aligns the carrier with industry standards and marks a significant shift in how the ...

Southwest Airlines passengers made their final boarding-time scrambles for seats on Monday as the carrier prepared to end the open-seating system that distinguished it from other airlines for more ...

Southwest Airlines used to be known for its customer service. In fact, like many people, I preferred to fly Southwest because it didn’t nickel-and-dime like other airlines, and it offered unique ...

Too many analysts assume that Southwest will just adjust itself to be more like other airlines. They may be very mistaken. USA air travelers are well aware that changes are going on at Southwest ...