Despite consumers largely being skeptical of AI, this past holiday shopping season was the catalyst for the era of intelligent shopping.

Google says that it is now testing a new “conversational AI” tool on its TV apps for YouTube, enabling new features if you ...

Mission Andromeda introduces Gong Enable, an AI-powered revenue enablement solution, along with new capabilities for conversational guidance.

Toast today announced a major expansion of the Toast IQ intelligence ecosystem with a conversational AI assistant for restaurants and food and beverage retailers. With access to real-time and ...

Agentic AI company Hyro closed a $45 million funding round led by Healthier Capital on Tuesday, bringing its fundraising total to $95 million. The New York City-based startup aims to fill healthcare’s ...

How AI employees are changing business operations, customer communication, and workforce productivity. Explore the role of conversational ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Enterprises are testing conversational AI to capture context and hesitation long before CRMs ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Freya is a conversational LLM (Large Language Model) agent, powered by ...

Google is reportedly integrating its Gemini AI into YouTube for smart TVs, gaming consoles, and streaming devices. Users will ...

Aetna is rolling out a new artificial-intelligence-powered, conversational tool designed to make it easier for members to understand and navigate their health and benefits. The AI assistant is ...

Prolonged conversations with AI chatbots can start to break down the safety guardrails. Here's how to watch for warning signs.